REFUND AND SHIPPING POLICY

Refund Policy

Since our services are professional and customized, refunds are not generally applicable once work has commenced. However, in situations where no work has been performed, a refund may be considered on a case-by-case basis.

 SECTION 1 - SERVICE REFUND ELIGIBILITY

Refunds will only be issued if the service engagement is terminated before any substantive work has been completed. Once work has commenced, partial refunds may be granted based on the level of work completed at the time of termination.

 SECTION 2 - PROCESS FOR REQUESTING A REFUND

To request a refund, please contact us at info@apace.co.in. Refunds will be evaluated and processed within 28 working days.

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Shipping Policy

 SECTION 1 - DELIVERY OF DOCUMENTS

As our services are delivered offline, physical product shipping is not applicable. All documents and reports related to payroll, compliance, and consulting will be delivered electronically unless otherwise agreed upon.

 SECTION 2 - TIMELINES

Documents will be delivered based on the timeline agreed upon in the service agreement. Should there be any delays, we will notify the client promptly.

 SECTION 3 - NON-DELIVERY

If you have not received the required documents within the agreed time, please contact us at info@apace.co.in.